FAQs
Frequently Asked Questions
If you have questions about housing disrepair claims, you're not alone. We’ve answered some of the most common queries below to help you understand the process, your rights as a tenant, and how we can assist you in getting the repairs and compensation you deserve.
A housing disrepair claim is a legal action taken by tenants against their landlord for failing to repair or maintain the property, leading to issues like damp, mould, or structural problems.
Common issues include structural defects, damp and mould, faulty heating systems, gas or water leaks, and broken windows or doors.
Report the issue to your landlord immediately, providing details and, if possible, photographic evidence. Keep records of all communications.
Landlords are expected to address urgent repairs promptly, typically within 24 hours for emergencies. For non-urgent repairs, a reasonable timeframe is usually up to 28 days.
Yes, if the disrepair has caused inconvenience, health issues, or damage to your belongings, you may be entitled to compensation.
Collect photographs of the disrepair, copies of correspondence with your landlord, medical reports if health has been affected, and receipts for any expenses incurred due to the disrepair.
Landlords are responsible for addressing mould issues, including those caused by condensation, especially if related to structural problems or inadequate ventilation.
If your landlord fails to address reported disrepair, you can seek advice from organisations like Citizens Advice or consider legal action.
Yes, tenants of both private landlords and housing associations can make disrepair claims if their landlord fails to maintain the property.
Ready To Make Your Housing Disrepair Claim?
If your landlord has failed to fix serious disrepair issues in your home, don’t wait any longer. Get in touch today to find out how we can help. Our team is ready to assess your case, guide you through the process, and fight to get you the compensation and repairs you deserve.