Living in a council or housing association property that’s fallen into disrepair? You may be eligible to claim compensation if your landlord has failed to carry out essential repairs.
We support tenants across the UK with housing disrepair claims — making it easy to take action when you're being ignored.
Landlord Responsibilities
Landlords, including councils and housing associations, must keep rental homes safe and liveable. They are responsible for maintaining the structure, fixing damp and mould, ensuring heating, gas, and electrics work properly, and preventing infestations. These duties are set out in housing laws, and landlords must act within a reasonable time once problems are reported—or face legal action.
Tenant Responsibilities
Tenants are expected to help maintain their home by reporting problems quickly, allowing access for repairs, and keeping the property clean. These actions help prevent issues like mould or pest infestations. Failing to do so may weaken a disrepair claim or be used by the landlord as a defence.
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In severe cases, unresolved disrepair can lead to health issues, as highlighted by the tragic case of Awaab Ishak, a two-year-old who died due to prolonged exposure to mould in his council flat.
Yes. If your landlord, whether a housing association or local council, has failed to carry out necessary repairs despite being told, you can make a landlord disrepair claim. Remember, housing disrepair refers to any condition in your rented home that’s unsafe, unhealthy, or in poor condition. If your landlord won’t repair issues like damp, mould, leaks, or broken heating, you have the right to take legal action.
Council House Claims
As a council tenant, your local authority is legally required to maintain your home to a safe and livable standard. If they have neglected essential repairs, you may have a claim.
Housing associations must ensure their properties are fit for living. If you’ve reported disrepair and your concerns have been ignored, we can help you get the repairs and compensation you deserve.
Black mould is not just an eyesore—it can cause serious health problems. If your landlord has failed to address black mould issues, you could be eligible for compensation.
A faulty boiler or unsafe electrical wiring can put you at risk. If your heating, hot water, or electrics are not functioning properly, and your landlord has not fixed them, you may be entitled to compensation.
Living with damp and mould can lead to respiratory issues and property damage. If your home suffers from persistent damp despite reporting it, you may have a legal case.
Leaks can lead to long-term structural damage, electrical hazards, and mould growth. If your landlord has ignored your reports of leaks or water damage, you have the right to take action.
Rodents, insects, and other infestations can make your home unlivable. If your landlord has refused to deal with a pest problem, we can help you make a claim.
At Housing Disrepair Claims, we help tenants take legal action against negligent landlords, councils, and housing associations. Our expert team ensures that you get the necessary repairs and compensation for the inconvenience and health risks caused by poor living conditions.
Our Mission
We believe that every tenant deserves a safe and habitable home. Our goal is to hold landlords accountable and improve housing conditions across the UK.
Our Experience
With years of experience handling housing disrepair claims, we have successfully helped thousands of tenants secure repairs and compensation.
Our Commitment
We are committed to getting you the compensation you deserve and ensuring your home is made safe and habitable. Our expert team will work tirelessly to hold your landlord accountable and secure the repairs you need.
Our friendly and experienced team are here to assist and support
We make the claims process simple and stress-free, handling everything from gathering evidence to negotiating with your landlord. Our expert team ensures you get the compensation you deserve while making sure your home is repaired properly and safely.
Making a housing disrepair claim is simple, and our team is here to guide you every step of the way. We handle everything from assessing your case to ensuring your landlord carries out the necessary repairs. Here’s how the process works:
1. Check Your Eligibility
Fill out our quick online form to see if you qualify for a claim.
2. Speak to Our Experts
Our team will review your case and explain your options.
3. Gather Evidence of Disrepair
We’ll collect proof of disrepair including inspections.
4. Compensation & Repairs
We’ll get you the compensation and repairs you deserve.
[ Testimonials ]
Our Clients Tell The Story
Join the many tenants we’ve helped reclaim their right to a safe home.
5/5
Christian was extremely professional, informative and attentive. Always looking for the best options for us.
Lee S.
5/5
Tracy has been very helpful and kind to me throughout, very happy with the support provided to me.
Lisa M.
5/5
From start to finish they did everything and kept me informed
Mike H.
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Our Friendly Agents Can Help You Claim
We work with legal professionals and industry experts to provide the best possible service for tenants. If you’re interested in discussing how we can assist, schedule a free consultation today.
Our team is here to guide you through every part of the process, ensuring it’s as straightforward and hassle-free as possible. Book your appointment today, and let’s get started on resolving your housing disrepair issues.